Effective Date: July 1, 2025
Last Updated: July 1, 2025
Applies to: Physical books purchased through or-txt

1. Returns & Refunds

We accept returns within 30 days of the delivery date for eligible items in their original condition.

2. Eligibility

To qualify for a refund:

• The book must be unused and in resaleable condition

• Proof of purchase (order confirmation) is required

Items not eligible for return:

• Sale items

• Gift cards

• Digital/downloadable books (unless defective)

3. Damaged or Incorrect Orders

If your order is damaged or incorrect, contact us within 7 days of receiving it. We will offer a full refund or replacement at no extra cost.

4. Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged or in error.

5. Refund Process

Once your return is received and approved:

• Refunds will be issued to the original payment method within 7–10 business days

To start a return, contact us at [your email address].